Global Capital Markets Client Administrator I - Wilmington Center

Location: Wilmington, Delaware, United States of America

Salary: $22.61–$37.67 per hour (USD)

Company

M&T Bank provides banking and financial services, including global capital markets trust and entity administration for private and institutional clients.

What you will do

• Assist with the administration and servicing of trust or entity accounts for high-net-worth private and institutional clients.
• Serve as a point of contact for routine client inquiries, requests, and daily account administration.
• Process cash disbursements, trades, account balances, new accounts, discretionary distributions, and trust terminations.
• Support Relationship Managers and account representatives with client strategies, recommendations, meeting preparation, and revenue-generating activities.
• Coordinate with internal and external service partners to resolve issues and maintain effective client relationships.
• Maintain account controls, risk standards, audit requirements, and regulatory policies under supervision.

Requirements

• At least three years of combined higher education and/or work experience.
• Demonstrated focus on customer service and client satisfaction.
• Strong verbal and written communication skills.
• Ability to work under supervision while supporting client administration and less experienced personnel.
• Ability to maintain integrity, professionalism, and appropriate risk and regulatory controls.

Nice to have

• Bachelor’s degree in Finance, Business, Economics, or Accounting.
• Progress toward CCTS certification for a corporate trust focus.
• Experience with relevant software applications and the ability to learn new systems.
• Teamwork, interpersonal, analytical, and relationship-building skills.

Culture & Benefits

• Commitment to fair, competitive, and market-informed compensation.
• Work environment focused on belonging, integrity, professionalism, and positive working relationships.
• Emphasis on maintaining internal controls and addressing audit and regulatory matters promptly.