Senior Associate (Know Your Customer Verification - Private Banking & Institutional Services) - Hybrid

Location: Hybrid, requiring four days per week in the office at offices in Wilmington, Delaware, or Amherst, New York. Candidates must live within reasonable commuting distance. Required availability is Monday-Friday, 8:00am-5:00pm with a one-hour lunch break.

Salary: $32.89-$54.81 hourly (USD)

Company

M&T Bank provides banking and financial services, including Private Banking, Institutional Services, and Corporate Trust.

What you will do

• Review KYC documentation for new Private Banking and institutional client accounts.
• Validate required data, supporting documentation, regulatory requirements, and internal policies before account approval.
• Identify gaps, inconsistencies, and potential risk indicators, escalating issues when appropriate.
• Partner with Relationship Managers and internal teams to resolve questions and support timely onboarding.
• Complete high-volume reviews accurately within same-day service-level expectations.
• Provide feedback and identify recurring issues to improve onboarding quality, consistency, and controls.

Requirements

• 6+ years of combined higher education and/or work experience.
• Strong attention to detail, organizational skills, and ability to identify missing or inconsistent information.
• Ability to work independently, manage a high-volume workload, and meet tight deadlines.
• Experience in banking, financial services, financial documentation review, operations, or controlled compliance-driven processes.
• Familiarity with KYC, compliance, audit, or FinCEN regulatory review requirements.
• Ability to work four days per week in the office within commuting distance of Wilmington, DE, or Amherst, NY.

Nice to have

• Bachelor’s degree in Business, Finance, Accounting, or a related field.
• Experience in Private Banking, Wealth Management, or Capital Markets.
• Background in accounts payable or receivable, bookkeeping, accounting, or financial data review.
• Strong written and verbal communication skills.

Culture & Benefits

• Detail-driven, risk-focused work supporting compliance and operational integrity.
• Independent work within a small collaborative team.
• Exposure to both Private Banking and Corporate Trust account reviews.
• Market-informed compensation based on knowledge, skills, and experience.