Customer Success Representative (Remote, Contract)

Location: Remote; listed locations include Boca Raton, Florida, United States, and Buenos Aires, Argentina

Company

hirify.global is a demand generation company providing audience, buyer, and account engagement solutions to B2B organizations.

What you will do

• Build and maintain strong, long-term client relationships.
• Coordinate the timely and successful delivery of solutions according to client needs and objectives.
• Communicate monthly and quarterly initiative progress to internal and external stakeholders.
• Identify growth opportunities within the territory and collaborate with sales teams to support revenue attainment.
• Handle challenging client requests and issue escalations.
• Support administrative and operational activities, including data entry, internal system updates, and schedule management.

Requirements

• Proven experience managing client relationships, preferably in hospitality, client success, or sales.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and tasks accurately in a fast-paced environment.
• Empathy for client needs and the ability to address them effectively.
• Proactive problem-solving skills and the ability to offer practical solutions.

Culture & Benefits

• Remote contract position.
• Opportunity to work with clients across a variety of industries.
• Supportive environment focused on employee satisfaction, professional growth, and continuous improvement.
• Global team operating across more than 60 countries.

Hiring process

• Application review by recruiting professionals.
• Possible video interview followed by a test or short project.
• Live interview with the hiring manager or interview team via in-person meeting or Zoom, followed by an offer discussion.