Technical Specialist – TASKI

Location: ICON IBP, Singapore

Company

hirify.global produces sustainable specialty chemicals and cleaning, hygiene, and infection prevention solutions for water-intensive industries and customer sectors including facility management, foodservice, hospitality, healthcare, and the public sector.

What you will do

• Perform preventive and corrective maintenance, repairs, and troubleshooting on TASKI floor care machines.
• Diagnose machine issues and provide effective technical solutions.
• Provide pre-sales technical expertise for sales teams and customers, including support for bids, proposals, and projects.
• Respond to customer enquiries about service agreements and equipment performance.
• Plan and schedule customer visits and submit weekly activity reports.
• Train customers on product features, operation, and proper use while identifying opportunities for spare parts, consumables, and service contracts.

Requirements

• Mechanical and electrical skills, including experience troubleshooting increasingly electronic machinery.
• Relevant industry experience providing technical advice and customer support.
• O-Level/Secondary School, Nitec, or Diploma qualification, preferably in Mechanical or Electrical Engineering.
• 2–3 years of relevant experience in a similar technical or service role.
• Basic computer skills for service reporting and system updates.
• Valid Class 3 driving licence and good basic spoken and written English.

Culture & Benefits

• Work with sustainable cleaning, hygiene, infection prevention, and equipment solutions.
• Support customers before, during, and after service visits.
• Collaborate with sales teams to recommend tailored technical solutions.