Financial Relationship Banker (Saint Joseph, MI)

Location: Saint Joseph, MI, United States; workplace type: Office. Applicants must be currently authorized to work full-time in the United States.

Company

hirify.global provides consumer and business banking products and services through its branch network.

What you will do

• Provide excellent customer service and resolve customer issues effectively.
• Identify financial goals and recommend appropriate deposit, loan, and other banking products and services.
• Grow, deepen, and retain consumer and business customer relationships through appointments, referrals, follow-up programs, and internal partnerships.
• Educate customers on online, mobile, and ATM banking technology.
• Maintain knowledge of banking products, services, technology, and policies.
• Follow operational, security, risk, and regulatory policies and procedures.

Requirements

• High school diploma or GED.
• At least one year of customer service and sales experience in banking, financial services, goal-driven retail sales, business-to-business sales, or qualifying military administration, contracting, or civil affairs experience.
• Ability to build, deepen, and retain customer relationships.
• Strong verbal and written communication skills, with presentation and customer service abilities.
• Additional background checks and fingerprinting may be required under NMLS regulations.
• Current full-time authorization to work in the United States is required; immigration sponsorship is not available.

Nice to have

• Bachelor's degree and one or more years of relevant customer service and sales experience.
• Knowledge of banking, sales, investments, consumer lending, business banking, and business lending.
• Comfort with mobile services and online banking technology.
• Knowledge of consumer and business deposit products.

Culture & Benefits

• Welcoming and inclusive branch team environment.
• Opportunity to share ideas and influence customers, the bank, and local communities.
• Office-based work designed to support customer and community connections.
• Equal opportunity and tobacco-free hiring practices.