Customer Engineer-IMP (Semiconductor Equipment)

Location: Beijing, China; on-site work and customer-site requirements apply

Company

hirify.global develops and services materials engineering equipment used in semiconductor and advanced display manufacturing.

What you will do

• Install, maintain, and upgrade customer semiconductor equipment.
• Apply diagnostic techniques and digital analytics to troubleshoot technical issues with support from senior field service engineers.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Collaborate with customers and senior engineers to understand process flows, requirements, roadmaps, and business challenges.
• Coordinate directly with customers and provide technical service support.
• Train and mentor junior field service engineers.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of experience in the semiconductor or equipment-support industry.
• Advanced mechanical aptitude in pneumatics, hydraulics, electronics, vacuum systems, and/or thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills and basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver's license, ability to obtain a passport if travel is required, and ability to meet all on-site safety, environmental, and health protocols.

Culture & Benefits

• Supportive work culture focused on learning, development, and career growth.
• Employee health and wellbeing programs.
• Regular travel required, approximately 25% of the time.
• Relocation eligible.
• Clean-room work requiring personal protective equipment, including coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
• Physical work includes extended standing and walking, working in tight spaces and at height, climbing, kneeling, lifting up to 35 lbs., and using hand and power tools.