Commercial Client Administrator (Banking)

Location: Highway 77 - Panama City, Florida, United States

Company

hirify.global is a banking institution providing commercial banking, treasury management, merchant services, and wealth management products.

What you will do

• Serve as the primary contact for business client inquiries, resolving routine issues and escalating complex matters.
• Process and maintain documentation for new and existing commercial client accounts in line with internal policies and regulatory requirements.
• Assist with loan documents, credit agreements, loan payments, transfers, and account setup.
• Support relationship managers with client onboarding by collecting and verifying required documentation.
• Monitor account activity, follow up on discrepancies, and maintain accurate records in nCino and Salesforce.
• Collaborate with underwriting, compliance, and operations teams, including support for fraud monitoring and Enhanced Due Diligence forms.

Requirements

• High school diploma or equivalent; an Associate’s degree is preferred.
• At least one year of related support experience, preferably in a financial institution.
• Basic knowledge of financial statements and the ability to learn loan documentation processes.
• Proficiency in Microsoft Office Suite and banking systems.
• Strong communication and organizational skills, with the ability to work under stress and meet deadlines.
• Ability to read and interpret documents, operate relevant equipment, travel when required, and lift or carry approximately 10 pounds when necessary.

Culture & Benefits

• Full-time employment with an equal opportunity and affirmative action employer.
• Collaboration across relationship management, underwriting, compliance, and operations functions.
• Work focused on accurate client service, regulatory compliance, and responsible handling of financial transactions.