Head of Clinical Operations (Digital Health)

Location: Remote in the United States; residence in the US required

Company

Digital health company providing scalable technology and remote care management programs for healthcare organizations and patients with chronic conditions.

What you will do

• Lead and scale the clinical operations and Care Partner operations organizations.
• Manage and develop Operations Managers while establishing accountability and consistent performance.
• Build scalable operating processes, staffing models, workflows, and management systems.
• Own operational metrics across quality, productivity, capacity, staffing, and performance.
• Strengthen clinical quality and operational consistency as the organization grows.
• Partner with Product and other teams to improve workflows, introduce automation, and launch new programs.

Requirements

• 10+ years of healthcare operations, clinical operations, or care delivery experience.
• Senior leadership experience managing managers and large healthcare operations teams.
• Demonstrated experience building and scaling healthcare operations, teams, and processes.
• Strong track record in operational performance, including productivity, quality, staffing, capacity, and performance management.
• Experience developing strong managers and building accountable, high-performing teams.
• Strong analytical, strategic, and executive communication skills, with the ability to operate at both strategic and day-to-day operational levels.

Nice to have

• VP, Head, or Senior Director-level healthcare operations experience.
• Experience in health tech, digital health, healthcare services, medical groups, MSOs, or health systems.
• Experience managing large distributed or remote care teams.
• Experience with care management, population health, chronic care, virtual care, or remote care.
• Experience using technology, automation, and data to scale healthcare operations.

Culture & Benefits

• Fully remote work within the United States.
• Competitive USD salary and stock options.
• Generous vacation and paid time off policies.
• Training, mentorship, and coaching from leadership.

Hiring process

• Applications are reviewed and shortlisted candidates are invited to a screening call.
• The screening call is used to learn more about shortlisted candidates.