обновлено 11 дней назад
Sr. Specialist, Service Associate - Schwab Wealth Advisory (Financial Services)
27 - 39$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sr. Specialist, Service Associate - Schwab Wealth Advisory (Financial Services): Supporting high-net-worth clients, financial advisors, and internal partners by triaging and resolving inbound service and operational requests with an accent on client communication, case management, and wealth management operations. Focus on documenting requests accurately, routing work appropriately, resolving complex service issues, and balancing multiple priorities in a fast-paced support environment.
Location: Onsite in Orlando, Florida, United States
Salary: USD $27.40–$39.28 per hour, plus potential bonus or incentive opportunities
Company
provides financial services and wealth management solutions, including personalized advice for high-net-worth clients through Schwab Wealth Advisory.
What you will do
- Serve as an inbound support resource for Schwab Wealth Advisory clients, advisors, and internal business partners.
- Receive, clarify, triage, route, and resolve service, operational, and planning-related requests.
- Document requests clearly and provide timely updates through oral and written communication.
- Manage case workflows, operational documentation, follow-up activities, and competing priorities.
- Build trusted partnerships across wealth management operations and advisor support teams.
Requirements
- Active and valid FINRA Series 7 license.
- Active and valid FINRA Series 66 or Series 63/65 license, or ability to obtain it within 120 days.
- At least one year of financial services experience.
- Client and advisor support experience, strong communication, attention to detail, process discipline, and sound judgment.
- Ability to work onsite in Orlando, Florida.
Nice to have
- Experience with inbound advisor, client, or operational support.
- Experience supporting financial advisors, wealth management teams, or advisor-service workflows.
- Experience with CRM, case management, or workflow platforms such as Salesforce.
Culture & Benefits
- Coaching, training, continuous learning, and development opportunities in wealth management operations and financial services.
- 401(k) with company match and employee stock purchase plan.
- Health, dental, vision, paid parental leave, and family-building benefits.
- Paid vacation and volunteering time, plus a 28-day sabbatical after five years for eligible positions.
- Tuition reimbursement and a culture focused on trust, collaboration, and in-person teamwork.
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