17 часов назад
Lead Associate - Private Client Group (Financial Services)
79 400 - 112 175$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Lead Associate - Private Client Group (Financial Services): Supporting Private Client Group relationship management by training associates, resolving escalated client issues, conducting supervisory reviews, and maintaining compliant wealth management service with an accent on brokerage operations, regulatory adherence, and advisor capability. Focus on handling complex client escalations, reviewing calls and Best Interest Profiles, identifying process improvements, and coaching teams across client service activities.
Location: Remote - Nationwide (United States)
Base salary: $79,400–$112,175 per year
Company
provides financial services focused on helping customers achieve financial freedom.
What you will do
- Support onboarding and training for new hires while reinforcing compliant procedures and high-quality client experiences.
- Handle complex and escalated client calls through research, coordination, and timely resolution with supervisory managers and cross-functional teams.
- Serve as a Principal on staff, complete Best Interest Profile supervisory reviews, and perform other required supervisory functions.
- Conduct fraud verification, second-level reviews, call monitoring, and monthly quality reviews in line with policy and regulatory requirements.
- Coach associates and advisors on wealth management conversations and provide subject-matter guidance.
- Identify trends and recommend process, training, job-aid, and communication improvements.
Requirements
- FINRA Series 7, 24, 63, and 65/66 registrations are required.
- FINRA fingerprinting is required.
- 3–5 years of financial services experience, including wealth management, brokerage, or trading support.
- Deep knowledge of brokerage, trading, retirement plan regulations, and wealth management strategies.
- Experience handling complex client issues and coaching or training associates.
- Bachelor’s degree required, preferably in Business or Finance, or equivalent financial services experience.
Culture & Benefits
- Remote work with reliable high-speed wired internet and a suitable home workspace; office work may be required if home requirements are not met.
- Medical, dental, vision, and life insurance.
- 401(k) plan with company matching contributions of up to 6%, financial advisory services, and investment options.
- Tuition reimbursement of up to $5,250 per year.
- Paid time off upon hire, paid holidays, volunteer time, parental leave, disability programs, and FMLA leave.
- Inclusive Business Resource Groups supporting collaboration and community engagement.
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