Banking Operations Associate (Fintech)

Location: Remote; US-based employment indicators include 401(k), US health coverage, and commuter benefits.

Base salary: $55,000–$95,000 USD annually

Company

hirify.global provides a unified B2B cannabis platform that helps licensed cannabis brands, distributors, and retailers manage orders and operations across North America.

What you will do

• Process, verify, and settle daily deposit, loan, general ledger, wire, and ACH transactions.
• Originate, review, and release domestic and international wires using Fedwire and SWIFT procedures, dual controls, and sanctions screening.
• Validate ACH files and handle returns, reversals, notifications of change, disputes, recalls, and unauthorized transaction claims.
• Investigate and resolve holds, suspense items, rejected or duplicate entries, and out-of-balance conditions.
• Reconcile general ledger and suspense accounts, prepare adjusting entries, and support period-end processing and reporting.
• Provide transaction records and exception documentation for audits while identifying process improvements.

Requirements

• 2+ years of experience in bank operations, back-office processing, or a similar transaction-processing role.
• Working knowledge of BSA/AML, OFAC, Regulation E, NACHA operating rules, and internal compliance procedures.
• Experience with core banking and payment systems such as Fiserv, Jack Henry, FIS, or similar platforms.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Strong attention to detail, analytical and problem-solving skills, and the ability to manage high transaction volumes under time-sensitive deadlines.
• Ability to work independently and collaborate with Customer Service and internal operations teams while handling confidential financial information.

Nice to have

• Hands-on experience processing Fedwire/SWIFT wires and ACH transactions, including NACHA file formats, returns, and NOCs.
• Clear written and verbal communication for transaction inquiries and exception escalation.

Culture & Benefits

• Flexible paid time off with no stated cap.
• Stock option plan.
• Five days of volunteer time off.
• 401(k) and competitive compensation.
• Medical, dental, and vision coverage.
• Commuter benefits through a flexible spending account.