Business Analyst (Benefits Administration)

Location: Remote; travel up to 30% as needed

Company

hirify.global provides benefits administration technology and services for the Taft-Hartley community, including health and pension benefits processing, fund office administration, reporting, and member service.

What you will do

• Engage with customers throughout software implementation, configuration, testing, and training.
• Prioritize and execute multiple development and implementation projects, including eligibility files and module installations.
• Translate business needs into detailed requirements, user stories, solution designs, and user-focused documentation.
• Lead requirements-gathering and solution review sessions with end users, executive sponsors, IT resources, and other stakeholders.
• Collaborate with cross-functional teams to align solutions with stakeholder needs and business objectives.
• Investigate customer questions and issues involving databases, system configuration, product functionality, and business enhancements.

Requirements

• 3+ years of experience as a Business Analyst or in software implementation, including experience with external clients.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Exceptional written and verbal communication skills, with clear and concise communication.
• Strong initiative and ability to learn in a complex, evolving technology environment.
• Advanced proficiency in Microsoft Office, particularly Excel.
• Bachelor’s degree in Information Systems, Computer Science, or a related field.

Nice to have

• Knowledge of benefits administration or the Taft-Hartley industry.

Culture & Benefits

• Remote work arrangement with up to 30% travel as needed.
• Work with customer-facing and cross-functional teams on benefits administration solutions.
• Opportunity to build comprehensive knowledge of products, solutions, and capabilities.