Funding Consultant

Location: Remote, United States (Arizona)

Company

Develops assistive communication solutions that help people with disabilities express themselves, connect with the world, and live more independently.

What you will do

• Coordinate the intake, submission, authorization, and follow-up of product, repair, and equipment rental orders.
• Communicate with speech-language pathologists (SLPs), insurance providers, government agencies, and educational institutions.
• Review prior authorization documents against third-party payer criteria and verify eligibility.
• Track funding cases, research previous orders and payment history, and complete orders in the order management system.
• Communicate with clients and families about funding requests and co-payment requirements while advocating for their cases.
• Resolve third-party denials, troubleshoot funding issues, and escalate payer challenges to the supervisor.

Requirements

• Bachelor’s degree or 2–4 years of related experience.
• Strong oral and written communication, interpersonal, collaboration, and teamwork skills.
• Customer service orientation and ability to multitask in a fast-paced environment.
• Internet navigation skills and proficiency with Microsoft Word and Outlook.
• Ability to work at a desk for prolonged periods and manage interruptions.

Nice to have

• Background in the health insurance field.

Culture & Benefits

• Work within a global company focused on assistive communication and disability empowerment.
• Collaborative work culture that welcomes individuality and diverse perspectives.
• Flexible environment supporting career development and personal priorities.
• Equal opportunity workplace committed to dignity, inclusion, and cultural diversity.