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Trade Compliance Operations Manager

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
c1
Страна
Malaysia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Trade Compliance Operations Manager (Trade Compliance/Classification): Leading and developing NXP’s Kuala Lumpur trade compliance execution capability, with an accent on classification operations, playbook discipline, quality assurance, and escalation governance. Focus on coaching coordinators, managing delivery queues, building audit-ready evidence, standardizing recurring work, and expanding the team’s execution scope.

Location: Kuala Lumpur, Malaysia

Company

hirify.global operates a global Trade Compliance Operations team with an execution capability in Kuala Lumpur.

What you will do

  • Lead and develop the Kuala Lumpur Trade Compliance Operations team while actively executing trade compliance activities as a player-coach.
  • Perform routine classification work under approved playbooks and prepare authority-ready escalation packages for novel, sensitive, or precedent-setting matters.
  • Allocate work, manage queues, monitor cycle times, balance workloads, and run regular delivery and performance routines.
  • Enforce execution governance through sampling, error tracking, root-cause analysis, corrective actions, retraining, and audit-ready documentation.
  • Identify opportunities to standardize recurring work, expand playbooks, improve workflows and data, and support the controlled transfer of additional trade compliance activities to Kuala Lumpur.
  • Coordinate with the Operations Control Tower, Trade Compliance Infrastructure, Process, Risk, and authority teams through defined escalation channels.

Requirements

  • 6–10+ years of experience in trade compliance operations, export controls operations, customs operations, or a similar regulated execution environment.
  • Proven people leadership experience combined with hands-on execution experience.
  • Practical understanding of classification execution, documentation discipline, escalation logic, and playbook-based work.
  • Bachelor’s degree in business, supply chain, engineering, law, international trade, or a related field, or equivalent practical experience.
  • Fluent English in written and spoken communication.
  • Comfort operating as a player-coach in a scaling environment.

Nice to have

  • Additional language skills.
  • Experience contributing to workflow, data, tooling, or assistive AI improvements.

Culture & Benefits

  • Full-time role within a global Trade Compliance Operations structure.
  • Playbook-based execution with defined escalation rules and control-tower governance.
  • Opportunity to build and scale a new Kuala Lumpur execution capability.

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