Chief of Staff to Chief Operating Officer (COO)

Location: Barcelona, Spain; hybrid arrangement with 2 days of home office per week and limited additional periods of fully remote work.

Company

A European restaurant booking platform connecting diners with restaurants across 11 countries and operating as part of the Tripadvisor Group.

What you will do

• Act as a trusted advisor and strategic thought partner to the COO, preparing executive meetings, communications, reports, dashboards, and risk assessments.
• Facilitate collaboration across the COO’s leadership team, cascade strategy, coordinate meetings, track OKRs, and support headcount and resource planning.
• Build relationships with senior stakeholders, including Country Managers, and align global Operations initiatives with local market priorities.
• Own the preparation, monitoring, forecasting, and allocation of the global Operations budget, including headcount, travel and expenses, and direct costs.
• Lead high-impact cross-functional strategic projects, including planning, execution, steering committees, KPI tracking, and follow-up.
• Analyze complex data and present concise, actionable insights to support timely decisions and operational improvement.

Requirements

• Master’s degree in Economics; an MBA may be advantageous.
• 8–10 years of experience in strategic consulting, a Chief of Staff role, or business management, preferably in a technology company.
• Strong business acumen, analytical skills, numerical confidence, and a cross-functional strategic mindset.
• Excellent interpersonal, diplomatic, verbal, and written communication skills, with the ability to influence without direct authority.
• Highly organized and detail-oriented project management approach, with the ability to manage deadlines and adapt under pressure.
• Fluent English and proficiency in at least one additional European language are required.

Culture & Benefits

• Permanent employment contract and competitive fixed salary with a bonus.
• Flexible working environment with two home-office days per week and up to four additional weeks of remote flexibility during summer and December.
• International, multicultural teams across 10 European offices.
• Lunch vouchers, lifestyle benefits, fully covered health insurance, and life and disability insurance.
• Continuous learning programs, parental and caregiver leave, and work-life balance support.
• Inclusive workplace with team-building events, dining-focused offices, and access to the Calm app.