Senior Consultant - Life Sciences Omnichannel Strategy & Customer Transformation (CRM)

Location: Hybrid role based in Atlanta, Chicago, New York, or San Francisco; willing to travel up to 80%.

Salary: $112,000–$160,000 base compensation annually.

Company

hirify.global is a global business and technology transformation partner delivering strategy, design, engineering, AI, cloud, and data solutions across more than 50 countries.

What you will do

• Lead workstreams for Life Sciences commercial and customer transformation programs.
• Drive pharma marketing strategy, sales effectiveness, brand planning, customer segmentation, and engagement models.
• Design and facilitate workshops covering commercial vision, customer journeys, and omnichannel strategy.
• Shape CRM and omnichannel strategies in partnership with Salesforce teams.
• Analyze commercial performance, identify transformation opportunities, and synthesize executive-ready recommendations and roadmaps.
• Translate business needs into functional requirements and user stories while supporting proposals, recruiting, training, and mentoring.

Requirements

• 5+ years advising or working with Pharma or Life Sciences commercial teams on customer journeys, omnichannel strategy, and CRM execution.
• Deep knowledge of omnichannel engagement, segmentation, targeting, digital marketing, CRM, and content personalization.
• Business or advisory experience with CRM platforms such as Salesforce Health, Marketing, or Sales Cloud.
• Experience leading workstreams and cross-functional teams, with strong client problem-solving, workshop facilitation, executive storytelling, and analytical skills.
• Advanced PowerPoint and Excel skills, a bachelor's degree, and confident engagement with senior and executive clients.
• Must be legally authorized to work in the United States without sponsorship.

Culture & Benefits

• Hybrid working arrangements are determined with managers based on role and personal circumstances.
• Flex Abroad allows employees to work abroad for up to 45 days in a 12-month period.
• Benefits for regular full-time employees may include paid time off, company holidays, sick leave, medical, dental, and vision coverage.
• Additional benefits may include retirement savings plans, life and disability insurance, and employee assistance programs.
• Work in an environment focused on innovation, inclusion, professional growth, and entrepreneurial thinking.