2 дня назад
Conversion Rate Optimization Expert (Acquisition)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Conversion Rate Optimization Expert (Acquisition) (CRO/Experimentation): Owns experimentation and conversion optimization across ING's web and app acquisition and onboarding journeys with an accent on A/B testing, funnel analysis, personalization, and digital analytics. Focus on designing statistically valid experiments, identifying customer journey friction, and translating behavioral insights into measurable conversion and digital sales improvements.
Location: Hybrid model based at Expo Business Park, Romania
Company
Bank Romania is a universal bank serv more than 2 million retail, SME, mid-corporate and wholesale bank customers.
What you will do
- Own the experimentation and conversion optimization roadmap across key web and app acquisition journeys.
- Translate business objectives, customer insights and data into hypotheses, test initiatives and KPI-driven priorities.
- Design and manage A/B, split URL and multivariate tests, validate results statistically, and scale winn variants.
- Analyze end-to-end funnels, customer journeys, drop-offs and friction points across land pages, forms, onboard and digital sales journeys.
- Drive personalization and audience segmentation initiatives with CRM and Martech teams.
- Build dashboards and conversion report, communicate insights, and influence product and growth prioritization.
Requirements
- At least 5 years of experience in conversion rate optimization, experimentation, digital analytics, growth, product optimization or customer journey optimization.
- Proven experience runn experimentation programs at scale and improv conversion rates or digital sales outcomes.
- Strong knowledge of A/B test, multivariate test, split URL test, personalization, experiment design, statistical significance, confidence intervals, sample size calculations and incrementality measurement.
- Experience with digital analytics platforms such as Google Analytics 4, Adobe Analytics, Amplitude, Mixpanel, Contentsquare, Heap, Piwik PRO or Firebase Analytics.
- Understand of HTML, CSS, JavaScript, tagg, track, data layers and implementation requirements.
- Analytical, hypothesis-driven and collaborative communication style, with experience work in agile product teams.
Nice to have
- Experience with experimentation platforms includ Optimizely, Convert, VWO, AB Tasty, Dynamic Yield, Kameleoon, Adobe Target, SiteSpect, LaunchDarkly, GrowthBook or Statsig.
- Experience with Hotjar, Microsoft Clarity, FullStory, Mouseflow, UserTest, Qualtrics or Medallia.
Culture & Benefits
- Hybrid work model with flexibility.
- Collaborative, inclusive and autonomy-driven work environment.
- Monthly benefit budget and additional paid vacation days based on total work experience.
- Learn opportunities through Learn Centre, Udemy, Bookster, trains and certifications.
- Internal mobility across worldwide, includ short- and long-term international assignments.
- Opportunities to contribute to sustainability and CSR initiatives.
hirify.global-process">Hir process
- Apply through 's official careers site us Workday.
- recruitment communication should come only from @.com or @myworkday.com addresses.
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