Lead Site Reliability Engineer (AI)

Location: Remote from Poland

Company

hirify.global provides a cloud compliance platform that connects tax and technology, processing customer API calls and tax returns at global scale.

What you will do

• Own and evolve the reliability strategy for distributed SaaS systems across multi-cloud platforms.
• Design AI-driven operations, including predictive monitoring, anomaly detection, and automated root cause analysis.
• Build observability solutions with Prometheus, Grafana, and OpenTelemetry.
• Create self-healing systems and automation frameworks that reduce manual operational work.
• Improve deployment practices through feature flags, progressive delivery, and safe rollout strategies.
• Lead incident response, improve recovery times, implement lasting fixes, and mentor engineers.

Requirements

• 10+ years of experience in SaaS, distributed systems, or site reliability engineering.
• Programming experience with Go, Java, or Python.
• Deep experience with Prometheus, Grafana, and OpenTelemetry.
• Hands-on experience with Kubernetes, containerisation, and multi-cloud platforms such as AWS, GCP, Azure, or OCI.
• Strong understanding of Linux systems, networking, cloud-native architectures, automation, and reliability engineering.
• Experience applying AI or machine learning to operational workflows.

Culture & Benefits

• AI-first workflows, decision-making, and products.
• Compensation package with paid time off and paid parental leave.
• Many employees are eligible for bonuses.
• Benefits may include private medical, life, and disability insurance depending on location.
• Commitment to diversity, equity, inclusion, and employee resource groups.