Product Operations & Strategy Lead

Location: The Netherlands with a hybrid work model, or wider Europe remotely

Company

hirify.global provides bespoke cloud communications and customer engagement solutions, combining strategic consulting, technology, regional infrastructure, connectivity, and global reach for enterprise customers.

What you will do

• Build product measurement capabilities covering adoption, usage, quality, latency, unit cost, and margin.
• Define instrumentation requirements, event tracking, metric definitions, reporting standards, and data-quality practices with Engineering and data teams.
• Develop pricing, packaging, usage-based billing, unit economics, rate simulation, and margin analysis models for AI and connectivity services.
• Translate product strategy into measurable objectives and support roadmap prioritisation through impact modelling and investment analysis.
• Establish scalable operating rhythms for intake, prioritisation, release readiness, launch coordination, documentation, and distributed collaboration.
• Provide analytical and commercial recommendations to Product, Engineering, Finance, and executive stakeholders.

Requirements

• 6+ years of experience in Product Operations, Strategy & Operations, Product Analytics, or commercially focused Product Management in a B2B SaaS environment.
• Hands-on experience with SQL, modern BI tools, advanced spreadsheet modelling, pricing, forecasting, and unit economics.
• Experience with pricing and packaging models, particularly usage-based or hybrid per-seat and consumption pricing.
• Practical experience defining product metrics, product instrumentation, event tracking, data pipelines, and data-quality standards.
• Strong commercial judgement, strategic thinking, communication skills, and the ability to influence senior stakeholders.
• Must be based in The Netherlands for the hybrid option or in wider Europe for the remote option.

Nice to have

• Experience building a new product operations function or capability from scratch.
• Background in communications platforms, infrastructure software, or AI products.

Culture & Benefits

• Work in a scaling, publicly listed company serving enterprise customers across APAC and global markets.
• Operate as a high-impact individual contributor with influence over product investment, roadmap prioritisation, and commercial decisions.
• Collaborate with distributed, cross-functional teams across Product, Engineering, Finance, and executive leadership.
• Help establish Product Operations as a strategic capability and promote data-driven decision-making.