Senior Fraud Risk Support Analyst (Crypto)

Fraud Risk Support Analyst

Company

Rain

Conditions

1 day agoSeniorSalary: 50K - 1MNew York, USA Hybrid Full Time Customer Support Jobs by Rain

Rain Rain helps users buy, sell, and swap cryptocurrencies with regulated custody, bank-grade security, and 24/7 support across web and mobile. Series C Company intelligence United Arab Emirates Funding history Series C ($250M) Series C ($250M) Series B ($58M) Investors Hard Yaka Lightspeed Faction Galaxy Digital Norwest Ventrure Partners Lattitude Capital Projects Rain Cards Payments Infrastructure & Orchestration Rain Spend Card issuance Rain Centralised Exchange Rain OTC Desk OTC About Rain Rain is a centralized crypto platform for retail and business users to buy, sell, and swap digital assets. The platform is licensed by the Central Bank of Bahrain and ADGM’s FSRA, offers cold storage custody, and provides bilingual 24/7 human support. Users can manage portfolios, use advanced trading with charts and order types, and access an OTC desk for large orders. The service includes clear fees, verification, and mobile apps. View jobs by Rain

Skills

Aml Compliance Data Visualization Excel Financial Crime Fraud Prevention Identity Risk Payment Python Sql Visa

Candidate Availability

Hybrid · New York · Required Hybrid · New York City · Required Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will handle fraud-related escalations from partners and customers. You will use SQL and Visa tools to investigate anomalous transactions, document findings, recommend actions for cards and accounts, report fraud, and escalate insights to Product, Engineering, and Compliance teams.

Requirements

• Proficiency in SQL, Excel, and data visualization tools
• 2+ years of experience in fraud prevention, payments risk, or financial crime investigation
• Verbal and written communication skills
• Background in identity risk, AML, payments fraud, or compliance analytics
• Ability to investigate transactions and user events and assess anomalous behavior

Responsibilities

• Serve as a primary contact for fraud-related escalations
• Create SQL data pulls for anomaly investigations and analyze fraudulent activity
• Document investigation findings, actions, and outcomes
• Use Visa tools to investigate transactions and report fraud
• Recommend actions for cards, accounts, and rule sets based on fraud analysis
• Monitor fraud trends, techniques, and technologies
• Escalate findings and inform rule changes with Product, Engineering, and Compliance

Benefits

• Unlimited time off with a 10-day minimum
• Flexible work arrangement
• Home-office stipend
• Health, dental, vision, and company-subsidized life insurance for US employees
• 401(k) with 4% company match
• Equity option plan
• Card for product testing
• Health and wellness spending
• Domestic and international team and company off-sites

Показать контакты