Operations Manager

Location: Remote from Colombia, Mexico, Brazil, Costa Rica, or Argentina; working hours aligned with U.S. Business Hours

Company

hirify.global is recruiting for a rapidly growing U.S.-based lending company.

What you will do

• Manage day-to-day operational execution, project timelines, priorities, deliverables, and follow-ups.
• Coordinate cross-functional teams, technology vendors, legal partners, servicing partners, and other external providers.
• Identify bottlenecks and build scalable SOPs, workflows, checklists, documentation, CRM improvements, and operational automations.
• Review and maintain lending documentation, including policies, disclosures, privacy documents, and platform communications.
• Coordinate document mapping and integrations across loan systems, CRM, DocuSign, and servicing platforms.
• Support the founder with operational planning, recruiting, onboarding, and preparation for expansion into additional states.

Requirements

• 5+ years of experience in operations, project management, business operations, program management, or a similar role.
• Experience working in a startup or founder-led business.
• Strong project management, cross-functional coordination, process improvement, and documentation skills.
• Experience managing multiple projects, priorities, stakeholders, vendors, and external partners.
• Strong organization, attention to detail, independent working ability, and follow-through.
• Excellent written and verbal English communication skills and availability during U.S. Business Hours.

Culture & Benefits

• Fully remote work from specified Latin American countries.
• Fast-paced startup environment with shifting priorities.
• High ownership, autonomy, and direct collaboration with the founder.
• Opportunity to build operational systems and processes from scratch.

Hiring process

• Initial screening with hirify.global.
• Client interview.
• Final selection and onboarding.