Microsoft Office 365 (O365) Specialist / Subject Matter Expert (SME)

Location: Washington, DC, United States; hybrid with two days per week in the office. This role requires U.S. citizenship and the ability to obtain and maintain a Public Trust government clearance.

Company

hirify.global is a Service-Disabled Veteran-Owned Small Business delivering data, digital transformation, IT modernization, mission support, and biometrics solutions for government customers.

What you will do

• Serve as an embedded Microsoft 365 technical expert supporting daily operations, modernization initiatives, and service management.
• Install, configure, administer, troubleshoot, and optimize Exchange Online, Microsoft Teams, Intune, and related workloads.
• Plan, design, and integrate Microsoft 365 capabilities with enterprise infrastructure and architecture standards.
• Develop test plans, validation procedures, quality assurance processes, and operational reports covering service health, performance, availability, and usage.
• Configure and maintain Microsoft 365 policies, settings, deployment packages, security controls, and compliance requirements.
• Collaborate with technical teams, organizational leadership, and customers to resolve complex issues and drive continuous service improvement.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field; a master’s degree is preferred.
• At least 10 years of technical analysis and systems administration experience, including 8+ years managing enterprise or federal Microsoft 365 environments.
• Advanced hands-on expertise with Microsoft Teams, Exchange Online, Intune, Azure, Active Directory, and Enterprise Mobility + Security.
• Experience with Microsoft 365 security posture management, compliance controls, backup, recovery, and continuity-of-operations technologies.
• Ability to independently troubleshoot complex technical issues, manage critical deadlines, communicate recommendations, and collaborate with technical leadership and customers.
• U.S. citizenship and eligibility to obtain and maintain Public Trust clearance are required.

Nice to have

• Experience with SharePoint Online, PowerApps, and Power Automate.
• Experience supporting migrations to Azure SaaS environments.
• Ability to develop and maintain PowerShell scripts for automation, reporting, and configuration management.

Culture & Benefits

• Collaborative environment focused on customer service, accountability, and trusted client partnerships.
• Work supporting mission-critical government initiatives in Homeland Security, biometrics, law enforcement, and healthcare.
• Opportunity to contribute to Microsoft 365 modernization and continuous service improvement.
• Equal opportunity employer supporting veterans and people with disabilities.