Director, Email Deliverability

Location: Fully remote; must be based in the US or Canada.

Company

Postscript is an AI messaging and SaaS platform for Shopify and direct-to-consumer brands, offering SMS marketing and AI-powered revenue features.

What you will do

• Own the end-to-end email deliverability strategy, including IP pools, domain strategy, shared and dedicated sending models, and warming programs.
• Establish authentication standards such as SPF, DKIM, DMARC, and BIMI, while monitoring sender reputation, inbox placement, and blocklists.
• Advise brands on deliverability audits, migration, reputation transfer, remediation plans, and inbox-placement escalations.
• Partner with Product and Engineering to build deliverability tooling, monitoring, reporting, feedback loops, and platform infrastructure.
• Create scalable playbooks and standards for thousands of senders and build relationships with mailbox providers and industry partners.
• Hire, mentor, and lead a deliverability team as the function grows.

Requirements

• 8+ years of dedicated email deliverability experience, preferably at an ESP, CDP, or high-volume sending platform.
• Deep technical knowledge of SPF, DKIM, DMARC, BIMI, IP and domain warming, sender reputation, and feedback loops.
• Hands-on experience with bulk senders, blocklist remediation, and inbox-placement problem solving.
• Fluency with Google Postmaster Tools, Yahoo Sender Hub, and current Gmail, Yahoo, and Microsoft bulk-sender requirements.
• Strong written and verbal communication skills, with the ability to explain technical deliverability concepts to marketers.
• Experience with e-commerce or DTC brands and the ability to build a function from scratch in a fast-paced environment.

Nice to have

• Existing relationships with mailbox providers or active participation in M3AAWG, emailgeeks, or similar communities.
• Experience with AI tools and emerging deliverability monitoring technologies.
• Player-coach experience building playbooks and developing future team members.

Culture & Benefits

• High-growth startup environment with the opportunity to build a function from the ground up.
• Fully remote work culture with flexibility to work from anywhere within the stated US or Canada location requirement.
• Collaborative environment focused on e-commerce, innovation, and meaningful impact.
• Flexible paid time off.
• Health, dental, and vision insurance.