3 дня назад
Brand COO (iGaming)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Brand COO (iGaming): Leading and scaling operations for a mobile-first iGaming platform serving the LATAM market with an accent on cross-functional leadership, process automation, payments, and regulated-market operations. Focus on optimizing P&L and business performance, building governance frameworks, managing compliance risks, and developing departments of 50+ employees.
Location: Belgrade, Serbia; fully remote work environment.
Company
operates a rapidly growing iGaming brand focused on the Latin American market, mobile-first experiences, and localized payment solutions.
What you will do
- Coordinate Retention, Support, VIP, Product, Marketing, Affiliates, and Legal/Finance departments against GGR, NGR, and ROI goals.
- Audit and optimize business processes, remove operational bottlenecks, and implement OKR, KPI, and governance frameworks.
- Mentor department heads and support organizational scaling, team development, and transparent cross-functional collaboration.
- Oversee OpEx, monitor product and business metrics, and drive data-informed operational decisions.
- Partner with Legal and Finance on licensing, payment service providers, regulatory compliance, and regulated-market operations.
Requirements
- At least 3 years of iGaming experience as a COO, Operations Director, Deputy COO, or Head of Operations in a successful gambling or betting business.
- Strong knowledge of player lifecycle management, including LTV, churn, CRM segmentation, traffic acquisition, payments, and game providers.
- Experience building, leading, and scaling teams of 50+ employees.
- Strong project management skills and hands-on experience with Jira, Confluence, ClickUp, and BI platforms.
- Upper-Intermediate English (B2/C1) or higher for communication with international teams and partners.
- Strategic and systems thinking, leadership capability, ownership, and accountability for business outcomes.
Culture & Benefits
- Competitive salary package.
- Fully remote work environment.
- High autonomy to shape processes, influence the product, and contribute to growth strategy.
- High-performance culture with minimal bureaucracy and trust-based management.
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