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3 дня назад

Brand COO (iGaming)

Формат работы
remote (только Serbia)
Тип работы
fulltime
Грейд
c_level
Английский
b2
Страна
Serbia/Ukraine/Armenia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Brand COO (iGaming): Leading and scaling operations for a mobile-first iGaming platform serving the LATAM market with an accent on cross-functional leadership, process automation, payments, and regulated-market operations. Focus on optimizing P&L and business performance, building governance frameworks, managing compliance risks, and developing departments of 50+ employees.

Location: Belgrade, Serbia; fully remote work environment.

Company

hirify.global operates a rapidly growing iGaming brand focused on the Latin American market, mobile-first experiences, and localized payment solutions.

What you will do

  • Coordinate Retention, Support, VIP, Product, Marketing, Affiliates, and Legal/Finance departments against GGR, NGR, and ROI goals.
  • Audit and optimize business processes, remove operational bottlenecks, and implement OKR, KPI, and governance frameworks.
  • Mentor department heads and support organizational scaling, team development, and transparent cross-functional collaboration.
  • Oversee OpEx, monitor product and business metrics, and drive data-informed operational decisions.
  • Partner with Legal and Finance on licensing, payment service providers, regulatory compliance, and regulated-market operations.

Requirements

  • At least 3 years of iGaming experience as a COO, Operations Director, Deputy COO, or Head of Operations in a successful gambling or betting business.
  • Strong knowledge of player lifecycle management, including LTV, churn, CRM segmentation, traffic acquisition, payments, and game providers.
  • Experience building, leading, and scaling teams of 50+ employees.
  • Strong project management skills and hands-on experience with Jira, Confluence, ClickUp, and BI platforms.
  • Upper-Intermediate English (B2/C1) or higher for communication with international teams and partners.
  • Strategic and systems thinking, leadership capability, ownership, and accountability for business outcomes.

Culture & Benefits

  • Competitive salary package.
  • Fully remote work environment.
  • High autonomy to shape processes, influence the product, and contribute to growth strategy.
  • High-performance culture with minimal bureaucracy and trust-based management.

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