Investigation Officer (Fintech)

TL;DR

Investigation Officer (Fintech): Managing end-to-end fraud investigations and case management across financial services operations with an accent on digital evidence, forensic analysis, and risk mitigation. Focus on collecting and interpreting open-source and operational data, conducting covert and overt investigations, and supporting litigation and prosecution activities.

Location: Philippines

Company

hirify.global operates in the financial services sector, with this role supporting organization-wide fraud prevention and risk management.

What you will do

• Manage investigation cases received through shared mailboxes, hotlines, and internal departments.
• Conduct initial and end-to-end investigations across different risk levels, ensuring all relevant data is collected.
• Collect, preserve, process, analyze, and interpret digital evidence from operational data and open sources, including social media.
• Implement fraud prevention and investigation programs, policies, systems, documentation, and investigation plans.
• Conduct covert and overt investigations, surveillance, and counter-surveillance.
• Coordinate with internal departments on risk mitigation and represent the company in prosecution and litigation when required.

Requirements

• Bachelor’s degree in criminology or a related four-year program.
• At least 3 years of investigation experience, preferably in finance, banking, or security.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent written and verbal communication skills.
• Law enforcement or military experience is preferred.

Culture & Benefits

• Full-time position within the Risk Management department.
• Cross-functional collaboration focused on fraud prevention and organizational risk mitigation.
• Exposure to digital forensics, investigations, litigation, and financial services security.