Investigation Officer (Fintech)

TL;DR

Investigation Officer (Fintech): Managing end-to-end fraud investigations and case management across a financial services organization with an accent on digital evidence, operational risk, and forensic analysis. Focus on collecting and interpreting open-source and digital evidence, conducting covert and overt investigations, and supporting litigation and fraud prevention programs.

Location: Philippines

Company

hirify.global operates in the financial services and risk management environment.

What you will do

• Manage investigation cases received through shared mailboxes, hotlines, and internal departments.
• Conduct initial and end-to-end investigations across different risk levels, ensuring all relevant data is gathered.
• Collect, preserve, process, analyze, and interpret digital evidence from social media and other open sources.
• Conduct covert and overt investigations, surveillance, and counter-surveillance activities.
• Develop and implement fraud prevention programs, policies, systems, documentation, and investigation plans.
• Coordinate risk mitigation strategies and represent the company in prosecution and litigation when required.

Requirements

• Bachelor’s degree in criminology or a related four-year course.
• At least 3 years of investigation experience, preferably in finance, banking, or security.
• Strong investigative mindset and attention to detail.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Excellent written and verbal communication skills.

Nice to have

• Law enforcement or military background.
• Experience supporting forensic analysis, investigation, or litigation.

Culture & Benefits

• Work across internal departments to reduce fraud and operational risk.
• Exposure to financial investigations, digital evidence, prosecution, and litigation.
• Full-time role within the Risk Management department.