IT Support Specialist I (Corporate) - Las Vegas
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
IT Support Specialist I (Corporate) - Las Vegas (Hardware/Software Support): Supporting computer hardware, software, networking, and end users across eight Las Vegas casino properties and back-office facilities with an accent on troubleshooting, installations, peripherals, and on-site service. Focus on diagnosing complex technical issues, escalating unresolved tickets, and configuring equipment for special events and operational needs.
Location: Las Vegas, Nevada, United States; on-site only. This position does not allow remote work. Work shifts vary, and the role requires walking through casino properties and lifting up to 40 pounds.
Company
is a large U.S. casino-entertainment company operating resorts and casino properties under multiple brands.
What you will do
- Resolve user tickets involving computer hardware, software, and networking.
- Install and troubleshoot applications, peripherals, printers, scanners, and other equipment.
- Customize desktop applications to meet end-user needs.
- Identify issues requiring escalation and route unresolved problems to the next support level.
- Set up equipment for special events and project-related activities across casino properties.
Requirements
- At least one year of computer operations experience in an iSeries and/or Windows Server environment.
- Knowledge of basic system commands and error-message recognition.
- Working knowledge of office automation products and computer peripherals.
- Strong problem-solving, multitasking, and customer-service skills.
- Ability to work on-site in Las Vegas; remote work is not available.
- Ability to lift up to 40 pounds, walk more than three miles per day, and sit for extended periods.
Nice to have
- College diploma or equivalent experience.
- CompTIA A+, Network+, or Security+ certification.
Culture & Benefits
- Full-time position supporting multiple casino properties and back-office facilities.
- Service-focused work environment built around teamwork, respect, and hospitality.
- Background check required as part of onboarding.
- Reasonable workplace accommodations are available as required by law.
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