Product Owner – Client Stream (Web3 Fintech)

Location: Hybrid work in Switzerland (Lausanne area) or Italy (Milan area).

Company

Web3 fintech platform bridging traditional finance and digital assets, serving customers across Europe with a strong focus on compliance.

What you will do

• Own and evolve the roadmap for compliance, onboarding, fraud prevention, and client support systems.
• Translate regulatory requirements, including MICAR and DORA, into product features and engineering requirements.
• Design scalable, secure, and compliant solutions with Engineering and manage delivery from concept to production.
• Improve KYC, AML, CDD/EDD, transaction monitoring, regulatory reporting, identity verification, and document-processing capabilities.
• Use product and operational data to define KPIs, identify bottlenecks and risks, and guide prioritization.
• Collaborate with Compliance, Risk, Client Support, Marketing, Data, and Engineering in an Agile/Scrum environment.

Requirements

• 4+ years of experience in Product Management, preferably in fintech, banking, payments, or regulated digital platforms.
• Hands-on experience with compliance, onboarding, fraud detection, or client support products.
• Understanding of client-server architecture, APIs, system integrations, and Agile/Scrum delivery.
• Knowledge of MICAR, DORA, KYC, AML, CDD/EDD, transaction monitoring, and regulatory reporting.
• Strong analytical, documentation, prioritization, and product decision-making skills.
• Fluent or strong English at Upper-Intermediate level or higher required.

Nice to have

• Payments experience covering cards, digital wallets, acquiring, or processing.
• Experience with Jira, Confluence, Postman, and Figma.

Culture & Benefits

• Work at the intersection of crypto and traditional finance on a core client journey.
• Ambitious product roadmap with complex technical, regulatory, and business challenges.
• Regular offline meetups, team gatherings, and on-site sessions.
• Culture focused on ownership, transparency, and fast, data-driven decision-making.