Customer Data Steward (1:00PM-10:00PM)

TL;DR

Customer Data Steward (SAP/ERP): Ensuring accurate, compliant, and well-governed customer data across business units with an accent on data quality, governance policies, and stakeholder support. Focus on resolving complex data issues, coordinating end-to-end data maintenance, and aligning work with Eastern US Time business hours.

Location: Petaling Jaya, Selangor, Malaysia; working hours are 1:00 PM–10:00 PM Malaysia time, aligned with Eastern US business hours.

Company

hirify.global is a global provider of precision instruments and services for laboratory, industrial, process analytics, product inspection, and retail applications.

What you will do

• Apply data governance policies, business rules, and data quality standards across customer data processes.
• Review, approve, and oversee data maintenance requests and regularly cleanse data.
• Monitor data quality metrics, investigate issues, and coordinate corrective actions with business users.
• Support stakeholders through changes to data management processes, policies, and business rules.
• Coordinate data maintenance activities across departments, local units, shared business centers, and Data Governance.
• Provide guidance, training, and analysis for data-related questions and issues.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Data Science, Business Administration, or a related field.
• At least 2 years of experience in data management.
• Hands-on experience with data quality monitoring and data issue resolution.
• Experience with SAP or ERP systems such as SAP CRM or ECC.
• Knowledge of data governance tools, data security, privacy standards, and business data processes.
• Ability to work 1:00 PM–10:00 PM Malaysia time, aligned with Eastern US Time business hours.

Nice to have

• Advanced degree or certification in data management, data governance, or a related area.

Culture & Benefits

• Opportunity to work in a multinational corporate environment.
• 1.5 months contractual bonus.
• Medical and dental benefits.
• Cross-cultural and cross-functional collaboration.