Senior Product Manager (AI)

TL;DR

Senior Product Manager (AI): Shaping intelligent operational platforms and digital traveler journeys for the aviation industry with an accent on automation, operational efficiency, capacity management, and customer experience. Focus on discovering complex operational challenges, translating regulatory and technical constraints into scalable roadmaps, and applying AI to research, prioritization, prototyping, and decision-making.

Location: Lisbon, Portugal; hybrid work with up to 2 days per week from home. Up to 30 days per year may be worked from any location worldwide as a temporary flex-location benefit.

Company

hirify.global provides technology and communications solutions for airports, airlines, borders, and other aviation-sector operations worldwide.

What you will do

• Lead product discovery across traveler journeys, operational workflows, automation, and capacity management.
• Define product vision, strategy, roadmaps, success metrics, business cases, and value propositions.
• Translate operational processes, user journeys, technical constraints, and regulatory requirements into prioritized product requirements.
• Collaborate with Product Owners, engineering, solutions, marketing, commercial, and customer teams to deliver secure, scalable products.
• Apply AI-enabled tools across research, analysis, prototyping, prioritization, and decision-making.
• Support customer engagements, sales, bids, go-to-market activities, and continuous product improvement.

Requirements

• 6+ years of experience in Product Management, including complex operational technology, airport, border, or mission-critical platforms.
• Strong product discovery, strategy, vision, roadmap, and outcome-management skills.
• Ability to convert operational workflows, technical constraints, user journeys, and regulatory requirements into actionable product requirements.
• Experience working with engineering, Solutions, and Product Owner teams in agile environments.
• Strong customer-facing, workshop facilitation, communication, and stakeholder management skills.
• Hands-on experience using AI-enabled tools for product research, analysis, prioritization, prototyping, or communication.

Nice to have

• Experience in aviation, border management, transportation, mobility, smart infrastructure, or passenger processing.
• Knowledge of self-service platforms, automation, flow management, orchestration, or digital traveler experiences.
• Experience in regulated, government, security, transportation, or critical-infrastructure environments.
• Experience combining physical and digital touchpoints, devices, platforms, and backend services.
• Familiarity with cloud-native architectures, distributed systems, high-volume transactions, or AI-assisted operational analytics.

Culture & Benefits

• Inclusive, international environment operating across 200 countries and 60 languages and cultures.
• Flex Day arrangements to adapt the workday to personal needs.
• Employee Assistance Program and personalized wellbeing support through Champion Health.
• Professional development through LinkedIn Learning, Microsoft Enterprise Skills Initiative, Pluralsight, Harvard Business Publishing, Stanford, and other learning platforms.
• Competitive benefits aligned with the local market and employment status.