1 день назад
Senior Product Quality Intelligence Specialist (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Product Quality Intelligence Specialist (AI): Transforming warranty, returns, consumer feedback, reviews, customer support, and product quality data into actionable intelligence with an accent on unified data models, scalable dashboards, and product performance analysis. Focus on applying advanced analytics, AI, and text mining to identify quality risks, uncover root causes, and measure corrective actions across the product lifecycle.
hirify.global">Locati:
hirify.global">Company
is a sportswear and footwear product company focused developing and delivering performance-oriented csumer products.
What you will do
- Integrate warranty, returns, csumer feedback, product reviews, customer support, and product quality data into a unified intelligence model.
- Build scalable dashboards and self-service reporting covering products, markets, suppliers, factories, and producti batches.
- Mitor product health, identify recurring defects and csumer pain points, and deliver early warnings for emerging quality risks.
- Apply advanced analytics, AI, text analytics, and natural language processing to structured and unstructured quality data.
- Measure product performance and corrective-acti effectiveness throughout the product lifecycle.
- Present actiable, executive-ready recommendatis to Product Creati, Sourcing, Manufacturing, Customer Experience, Commercial, and supplier stakeholders.
Requirements
- 4+ years of experience in business intelligence, product analytics, product quality analytics, csumer goods, sportswear, footwear, manufacturing, or e-commerce.
- Advanced SQL skills and strg experience with Power BI, Tableau, Looker, or similar visualizati tools.
- Experience working with large, complex datasets and developing scalable data models.
- Experience applying AI, text analytics, or natural language processing to csumer feedback, product reviews, returns, or warranty data.
- Strg analytical thinking and the ability to translate data into clear business recommendatis.
- Excellent communicati skills and the ability to influence cross-functial stakeholders through data-driven insights.
Culture & Benefits
- Cross-functial collaborati across product creati, quality, sourcing, manufacturing, customer experience, commercial, and supplier teams.
- Direct reporting to the Warranty Center of Excellence Lead.
- Opportunity to influence product and business decisis through trusted quality intelligence.
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