Director, SaaS Migration Program Execution (SaaS)

Location: Hybrid role based in Milan, Italy; applicants may be required to appear onsite at a hirify.global office during the interview process.

Company

hirify.global's CCH Tagetik provides an AI-based SaaS corporate performance management platform for financial close, planning, ESG and regulatory reporting, and corporate tax.

What you will do

• Own the global SaaS migration portfolio, customer prioritization, sequencing, migration waves and measurable business outcomes.
• Lead the Migration Execution Office and coordinate Sales, Customer Success, Professional Services, Consulting Partners, Cloud Operations, Finance, Legal and Product.
• Oversee technical and commercial migrations for on-premise customers from qualification and assessment through implementation, testing, go-live and optimization.
• Lead commercial migrations for existing cloud customers transitioning to new packaging and pricing models.
• Establish governance, KPIs, dashboards, exception management and executive reporting.
• Plan delivery capacity and continuously improve migration playbooks, standards, reporting and automation.

Requirements

• Bachelor's degree in Engineering, Information Technology, Business or a related field.
• 10+ years of experience leading large-scale transformation, cloud migration, SaaS transition or customer lifecycle programs.
• Experience managing complex enterprise customer implementations and migrations.
• Strong program management, stakeholder management and executive communication skills.
• Proven ability to lead cross-functional teams in a matrix organization.
• Experience driving execution across commercial, technical and services organizations.

Nice to have

• Experience with enterprise software, SaaS business models or subscription transitions.
• Experience managing global customer transformation programs.
• Knowledge of cloud migration methodologies and enterprise application modernization.
• Familiarity with commercial transformation, pricing migrations and customer retention programs.

Culture & Benefits

• Cross-functional work across global customer migration cohorts and regions.
• Executive-level governance focused on customer retention, ARR realization and business case outcomes.
• Hybrid work environment with potential onsite participation in the hiring process.

Hiring process

• Interviews assess individual skills, experience and communication style without AI tools or external prompts.
• Virtual backgrounds must be removed, and in-person interviews may be included.