Senior People Operations Manager

Senior People Operations Manager
Taptap Send

📍 Dubai / London / New York

About the role
Taptap Send is looking for a Senior People Operations Manager to join its global People team in a high-impact individual contributor role. The focus is on scaling international People Operations, employee relations, multi-country employment, compliance, and process automation.

Responsibilities
— Own employee relations, including sensitive cases, performance processes, and investigations.
— Lead employment setup in new countries, including entities, payroll, contracts, benefits, and local compliance.
— Manage and automate core People Ops processes across multiple markets.
— Own multi-country employment compliance and work with local labour legislation.
— Lead People Operations projects from strategy through implementation.
— Streamline and automate manual workflows.
— Maintain people data and reporting across headcount, attrition, and compliance.

Requirements
— 8+ years of experience in People Operations, HR, or a comparable operational role.
— Experience in fast-growing, international or multi-country environments.
— Strong hands-on employee relations and performance management expertise.
— Experience setting up or managing employment across multiple jurisdictions.
— Knowledge of payroll, contracts, benefits, and compliance.
— Strong project ownership and ability to manage multiple workstreams independently.
— Comfortable working with data, systems, automation, and AI tools.
— Excellent communication and stakeholder management skills.

About Taptap Send
Global cross-border fintech operating across six continents, with 250+ employees representing 50+ nationalities. The company is backed by investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, and others.

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