Node.js Developer (AWS)

TL;DR

Node.js Developer (AWS): Designing and developing serverless applications for an AWS-based contact center platform with an accent on AWS Lambda, IVR workflows, and API integrations. Focus on building scalable self-service experiences using Amazon Connect and Lex and integrating them with enterprise CRM systems.

Location: Hybrid (New York, NY) — 2-3 days in office required

Company

hirify.global is a digital transformation partner specializing in digital engineering and customer experience services.

What you will do

• Design, develop, and maintain Node.js applications running on AWS Lambda.
• Build and enhance IVR and self-service workflows using Amazon Connect and Amazon Lex.
• Develop integrations between contact center platforms and enterprise applications, databases, and CRM systems.
• Create reusable Lambda services for authentication, routing, and case management.
• Implement RESTful APIs and event-driven architectures using AWS services.
• Participate in CI/CD pipeline development and deployment automation using GitHub.

Requirements

• Bachelor's degree in Computer Science, IT, Engineering, or equivalent experience.
• 3+ years of Node.js development and 2+ years of hands-on AWS development experience.
• Proven experience deploying AWS Lambda functions and using Amazon Connect or Amazon Lex.
• Strong proficiency with AWS services: API Gateway, DynamoDB, S3, CloudWatch, IAM, SNS, SQS, and EventBridge.
• Solid understanding of REST APIs, JSON, and microservices architectures.
• Must be based in or able to work in New York, NY on a hybrid basis (2-3 days/week).

Nice to have

• Experience developing contact center IVR solutions and conversational AI/chatbots.
• Integration experience with Salesforce or ServiceNow.
• Knowledge of Infrastructure as Code (Terraform, CDK, or CloudFormation).
• AWS Developer Associate or AWS Certified Solutions Architect certification.

Culture & Benefits

• Opportunity to work at the forefront of digital transformation for global clients.
• Collaborative environment within a specialized Digital Engineering team.
• Commitment to equal opportunity and diversity in the workplace.