Creative Operations Lead (Advertising)

TL;DR

Creative Operations Lead (Advertising): Managing the operational framework for the hirify.global Creative Outdoor team with an accent on intake, triage, and workflow optimization. Focus on leading the Project Management team, improving delivery governance, and scaling repeatable creative successes into service models.

Location: Onsite in London (Holborn and Leicester Square)

Company

One of the UK's leading media owners.

What you will do

• Own the intake and triage process for new creative briefs to ensure clear ownership and response routes.
• Lead and mentor the Project Management team, setting standards and building function capability.
• Optimize the end-to-end operational workflow from initial brief through production to final supply.
• Maintain high visibility of live work, team capacity, priorities, and potential risks.
• Collaborate with creative and commercial teams to ensure projects are deliverable within budgets and timelines.
• Develop and scale repeatable successes into standardized tools and service models.

Requirements

• Experience in creative operations, production, or agency operations.
• Proven ability to lead, mentor, and motivate Project Managers or delivery teams.
• Strong understanding of creative workflows from concept through to adaptation and delivery.
• Proficiency in resource planning, project setup, and delivery governance.
• Experience in advertising, media, OOH, or creative production is required.
• Must be based in London.

Culture & Benefits

• Opportunity to shape the operating model for a growing creative capability.
• Inclusive workplace culture that celebrates diversity and provides reasonable adjustments.
• Collaborative environment working across creative, commercial, and production teams.
• Focus on clarity, accountability, and continuous improvement.