Senior Manager, Benefits

TL;DR

Senior Manager, Benefits (Employee Benefits/HR Operations): Administering and improving employee benefit programs, transactions, and support processes with an accent on eligibility management, employee guidance, and compliance. Focus on coordinating vendors, resolving complex benefit cases, supporting open enrollment, and identifying trends that improve HR service delivery.

Location: Budapest, Hungary; hybrid-friendly work culture

Company

hirify.global operates and modernizes mission-critical technology systems for leading businesses, combining technology expertise with AI-powered insights and global service delivery.

What you will do

• Administer employee benefit programs, including enrollment, life events, and ongoing eligibility changes.
• Respond to employee questions about benefit policies, programs, and procedures with clear guidance.
• Process benefit transactions in HR systems and maintain accurate employee data and records.
• Coordinate with external benefits vendors and internal HR partners to resolve issues and exceptions.
• Support open enrollment communications, system readiness, and issue resolution.
• Monitor benefit cases, maintain process documentation, and identify recurring issues for process improvement.

Requirements

• Experience in human resources, employee benefits, or total rewards.
• Hands-on experience administering benefits or supporting benefit-related transactions.
• Experience with HR systems or case management tools.
• Ability to interpret and apply benefit policies, procedures, and eligibility rules.
• Strong attention to detail and professional handling of confidential employee information.

Nice to have

• Bachelor’s degree in Human Resources, Business, or a related field.
• Experience supporting open enrollment or large-scale benefits communications.
• Experience working with external benefits providers or brokers.
• Basic knowledge of payroll or other HR services.

Culture & Benefits

• Inclusive and supportive culture focused on belonging, empathy, and shared success.
• Hybrid-friendly work environment with programs supporting financial, mental, physical, and social well-being.
• Career development through personalized goals, continuous feedback, coaching, certifications, and hands-on learning.
• Access to learning opportunities involving Microsoft, Google, and Amazon technologies.