updated 2 months ago
Integration Manager (Fintech)
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Job description
Text:
TL;DR
Integration Manager (Fintech): Managing the technical onboarding and API integration for clients with an accent on REST APIs, JSON payloads, and technical troubleshooting. Focus on scoping integration requirements, leading technical demos, and bridging the gap between commercial goals and engineering implementation.
Location: On-site in Tokyo, Japan
Company
is a leading payment and commerce platform specializing in the gaming industry.
What you will do
- Lead client meetings and technical demos independently to scope integration requirements and set expectations.
- Guide partners through API integrations, including authentication, JSON payloads, and webhook configuration.
- Diagnose and troubleshoot technical issues using data dumps, logs, and API traces to isolate bugs.
- Act as the primary technical point of contact during pre-sales and onboarding.
- Coordinate between Business Development, Customer Success, and Engineering teams to ensure technical and commercial alignment.
- Maintain accurate technical documentation in Jira and Confluence.
Requirements
- Bachelor's degree or equivalent professional experience.
- 3+ years of experience in technical integration, solutions engineering, or a client-facing technical role.
- Working knowledge of REST APIs, JSON, and webhooks, with proficiency using Postman for debugging.
- Near-native fluency in both Korean and English (written and verbal) for client presentations and internal communication.
- Must be based in Tokyo, Japan for on-site work.
- Proven experience in customer service or client relationship management.
Nice to have
- Prior experience in the gaming industry, payments, or fintech.
- Experience with Confluence, Jira, and G Suite.
- Experience working in international companies or across global time zones.
- Genuine interest in games as a player.
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