Software Engineer (SaaS)

TL;DR

Software Engineer (SaaS): Design, implement, test, and maintain highly scalable, secure, and reliable SaaS microservices hosted on AWS with an accent on microservices architecture, security, and five 9’s reliability standards. Focus on building and operating microservices with a DevOps mindset, ensuring quality through automated testing and continuous deployment.

Company

hirify.global builds enterprise-grade SaaS contact center software with AI and NLP capabilities, supporting millions of real-time interactions across voice and digital channels.

What you will do

• Design, implement, test, and maintain SaaS services and features on AWS ensuring high reliability and quality.
• Work in an agile environment with source control, automated testing, and continuous deployment.
• Own microservices end-to-end with a focus on security, reliability, and telemetry.
• Collaborate with cross-functional teams including Product Management, Principal Engineers, and SRE.
• Participate in backlog grooming, design and code reviews, and prioritize technical debt.
• Manage on-call rotations and resolve production incidents 24x7.

Requirements

• Bachelor's or Master’s degree in Computer Science or related field.
• 2-4 years experience architecting and implementing highly available, secure SaaS microservices.
• Expertise in Microservices, AWS, Java, Python, JavaScript, React, Spring Boot, data streaming, APIs, messaging queues, caches, CI/CD, and telemetry.
• Experience with cloud telephony, UCaaS, CCaaS, SIP, SBC, and CPaaS integration.
• Experience with databases like PostgreSQL, MySQL, MongoDB and container technologies Docker/Kubernetes.
• Proficient in REST API design, streaming technologies (Kafka, Flink), automated testing, and CI/CD pipelines.
• Excellent written and verbal communication skills and experience working in distributed teams.

Culture & Benefits

• Inclusive culture valuing diversity and genuine acceptance.
• Empowered teams with autonomy to drive meaningful impact.
• Focus on customer experience automation with AI-first solutions.
• Recognition as a leader in Gartner Magic Quadrant and Forbes Cloud 100.
• Supportive work environment with emphasis on empathy and acceptance.