2 months ago
Product Operations (Fintech)
10 667 - 15 000$
Vacancy from Hirify Global, list of international tech companiesPlus is required to make matches and apply
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Job description
Text:
TL;DR
Product Operations (Fintech): Scaling onboarding operating systems to reduce customer friction and accelerate time-to-value for finance teams with an accent on cross-functional alignment and process automation. Focus on translating customer signals into prioritized product improvements and using AI to automate operational workflows.
Location: Hybrid in New York, NY or San Francisco, CA. Relocation support available to these cities.
Salary: $128K – $180K • Offers Equity
Company
Ramp is building smart infrastructure for finance teams to automate spend management and financial operations.
What you will do
- Provide holistic Product Operations support for the onboarding experience across program management and launch readiness.
- Partner with Product, Engineering, Design, and CX to translate customer feedback into crisp requirements and shipped improvements.
- Identify and solve onboarding friction across login, provisioning, and first successful spend.
- Build scalable operating cadences to improve cross-team alignment and accountability.
- Leverage AI tools to automate internal processes and directly ship workflow improvements.
Requirements
- 3+ years in product operations, PM, consulting, or customer-facing analytical roles in B2B SaaS.
- Proven experience using data to diagnose root causes and measure the impact of product fixes.
- Strong ability to translate qualitative feedback into prioritized action plans.
- Comfort working in ambiguous, technically complex environments across multiple departments.
- Experience using AI tools for analysis and workflow automation.
- Must be based in or able to relocate to New York or San Francisco.
Culture & Benefits
- Comprehensive health, dental, and vision insurance (100% covered for employees).
- 401(k) with employer match.
- Flexible PTO and health and wellness stipends.
- Relocation support to NYC or SF.
- Parental leave up to 16 weeks at 100% pay.
- In-office perks including lunch, snacks, and drinks.
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