Platform Operations Engineer (SRE)

TL;DR

Platform Operations Engineer (SRE): Designing and implementing cross-platform observability and incident management systems for hirify.global’s digital platform ecosystem with an accent on operational reliability and SRE principles. Focus on reducing operational toil through automation, optimizing CI/CD pipelines, and ensuring platform availability via SLOs and SLIs.

Location: Onsite at hirify.global’s Westerville, OH headquarters. Must be legally authorized to work in the US (no sponsorship provided).

Company

A $10.2 billion global critical infrastructure and data center technology company providing power, cooling, and IT infrastructure solutions.

What you will do

• Design, implement, and maintain end-to-end monitoring, alerting, and observability solutions across AI platforms and automation tools.
• Lead incident response for P1/P2 incidents, serving as incident commander and facilitating RCAs and blameless post-mortems.
• Define and enforce SLOs, SLIs, and error budgets to ensure platforms meet availability and performance targets.
• Eliminate manual operational toil through automation, scripting, and Infrastructure-as-Code (IaC) tools.
• Perform capacity planning and performance engineering to identify and resolve architectural bottlenecks.
• Partner with delivery teams to instrument CI/CD pipelines for reliability and manage progressive rollout strategies.

Requirements

• 5+ years of professional experience in platform operations, SRE, or DevOps.
• 3+ years of hands-on experience with enterprise observability platforms (e.g., Datadog, Grafana, Prometheus, Azure Monitor, Splunk).
• Strong knowledge of SRE principles, including SLOs, SLIs, and toil reduction practices.
• Proficiency with AWS, containerized environments (Docker, Kubernetes), and IaC tooling (Terraform, Ansible).
• Proficiency in multiple programming languages (Python, Ruby, Java, Javascript, C#, etc.) for automation.
• Must be legally authorized to work in the United States without sponsorship.

Nice to have

• SRE or Cloud certifications (Google SRE, AWS DevOps Professional, Azure).
• Experience with AIOps tooling or AI-assisted anomaly detection.
• Familiarity with Workato, UiPath, Power Automate, Compass AI, Writer AI, or Cursor.
• Experience with DevSecOps practices, including SAST/DAST scanning and compliance-as-code.
• Experience in Agile/Scrum environments and familiarity with ITIL frameworks.

Culture & Benefits

• Focus on Operational Excellence and a High-Performance Culture.
• Commitment to core principles: Safety, Integrity, Respect, Teamwork, and Diversity & Inclusion.
• Opportunity to work within a global organization operating in more than 130 countries.