Manager Professional Services (Retail)

TL;DR

Manager Professional Services (Retail): Leading client engagements and driving project delivery for enterprise banking and retail customers with an accent on software integration and business-to-IT transformation. Focus on managing high-impact initiatives, coordinating cross-functional teams, and ensuring commercial accountability.

Location: Madrid, Spain

Company

hirify.global is a global corporation that automates, digitizes, and transforms the way over 75 million people bank and shop worldwide.

What you will do

• Lead high-impact initiatives and client engagements for enterprise banking and retail customers.
• Influence strategic decisions across complex, business-critical programs.
• Collaborate with global experts across technology, delivery, and product functions.
• Mentor talented professionals and build high-performing, engaged teams.
• Engage senior stakeholders and decision-makers across international organizations.
• Drive measurable business results with clear commercial accountability.

Requirements

• 6–8 years of experience in Professional Services, project delivery, or client-facing technology environments.
• Proven track record in delivering software integration and business-to-IT transformation projects.
• Experience leading cross-functional teams, including customers and third-party suppliers.
• Proficiency in Agile, Scrum, or similar delivery methodologies.
• Fluent English and Spanish (written and spoken).
• Must be based in or able to work from the Madrid location.
• Bachelor's degree in Software Engineering, Information Technology, or a related field.

Nice to have

• People leadership experience, including coaching and team development.
• Proficiency with MS Project, SAP PPM, or other enterprise project management platforms.
• Strong stakeholder management and customer challenge skills in complex environments.

Culture & Benefits

• Opportunity to work within a diverse global team of 23,000+ teammates across 130 countries.
• Culture driven by collaboration, decisiveness, urgency, and accountability.
• Career growth through leadership development and continuous learning.
• Engagement with cutting-edge solutions in cloud, digital banking, and self-service environments.