Senior Manager, System Operations (ERP)

TL;DR

Senior Manager, System Operations (ERP): Managing day-to-day operations and project lifecycles for the Microsoft Dynamics 365 ERP system with an accent on business requirement analysis and cross-functional coordination. Focus on optimizing timesheet management processes, automating business workflows, and delivering company-wide application training.

Location: Pasig City, Philippines

Company

hirify.global is a global clinical research organization providing comprehensive regulatory and clinical trial services.

What you will do

• Lead day-to-day ERP operations and manage the Corporate System Project Specialist.
• Collaborate with international teams to identify and implement improvements for Microsoft Dynamics 365.
• Manage the full project lifecycle from kickoff and planning to testing and deployment.
• Oversee ERP timesheet operations, resource planning, and user permissions.
• Design and deliver training programs for ERP systems and timesheet management.
• Lead standardization and automation initiatives to improve operational efficiency.

Requirements

• Bachelor’s degree in computer science, science, or a related field.
• Minimum of 5 years of relevant work experience in system operations or project management.
• Mandarin Chinese proficiency is required for communication with vendors and IT teams in China.
• Strong analytical, problem-solving, and communication skills.
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Ability to support operations across multiple time zones.