Lead-to-Cash/Salesforce Deployment Architect - Buyer Experience (Salesforce)

TL;DR

Salesforce Deployment Architect (Lead-to-Cash): Designing a strategy and framework for the scalable deployment of the Buying Experience solution across multiple businesses with an accent on business readiness, change management, and technical standardization. Focus on defining rollout sequences, configuration management strategies, and ensuring seamless Lead-to-Cash process integration.

Location: Hybrid: Based in London, UK (minimum 3 days per week in office)

Company

An international business and FTSE 100 group that connects specialists with knowledge through live events, digital services, and academic research.

What you will do

• Own the overall deployment strategy, including phasing, sequencing, and rollout models for the Buyer Experience solution.
• Develop decision frameworks for standardization vs. customization and manage business-specific configuration variations.
• Design rollback, contingency, and comprehensive testing strategies, including UAT, integration, and performance testing.
• Establish governance processes and quantify resource demands to inform execution planning.
• Collaborate with senior stakeholders and sales leaders to reduce buying friction and optimize end-to-end Lead-to-Cash processes.
• Continuously review and refine the deployment framework to improve reliability and quality.

Requirements

• Must be based in London, UK to support the hybrid office model.
• Previous experience in Salesforce and Lead-to-Cash change and transformation programmes.
• Extensive Business Readiness experience within multinational organisations.
• Expertise in Lead-to-Order, Quote-to-Cash, or similar end-to-end business processes.
• Proficiency with CRM and Order Management systems, specifically Salesforce Sales Cloud and Revenue Cloud.
• Proven ability to manage senior stakeholders and navigate complex matrixed environments.

Culture & Benefits

• Hybrid work environment with a balance of in-person collaboration and remote flexibility.
• 25-27 days annual leave plus an additional birthday leave day.
• Company-funded private medical cover and a ShareMatch scheme for shareholders.
• Up to four days per year for volunteering with charity match funding.
• Bespoke training, mentoring platforms, and on-demand access to LinkedIn Learning.