Principal Solutions Engineer (AI Agent)

Location: United States (Remote)

Salary: $160,000-$205,000 OTE base + variable & equity

Company

hirify.global provides an AI platform for conversational AI agents, human agent augmentation, and conversation intelligence to improve customer experience.

What you will do

• Serve as the internal and external expert on hirify.global’s AI Agent capabilities, engaging early in the sales cycle to build technical credibility.
• Partner with Core Solutions Engineers to own the AI Agent technical narrative and guide deal shaping.
• Lead technical discovery workshops to define AI Agent use cases, implementation scope, and a path to value.
• Run deep-dive use case and API discovery to evaluate integration requirements and feasibility.
• Own the most complex, high-stakes AI Agent demos and support pre-sale to deployment handoff.
• Build business cases by translating solutions into financial ROI models and provide structured feedback to Product and Engineering.

Requirements

• 5+ years in a customer-facing technical role, including 1–3 years in pre-sales selling to large enterprises.
• Hands-on experience designing, building, or selling AI Agents/agentic AI systems, including familiarity with agent frameworks, orchestration patterns, and LLM-based architectures.
• Practical understanding of APIs and enterprise integration patterns for connecting systems to AI Agent workflows.
• Experience with conversational AI and contact center platforms or voice/chat automation technologies.
• Ability to explain complex AI concepts clearly to both technical and non-technical stakeholders, including C-suite audiences.
• Must be based in the United States.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage for you and your family.
• Flexible PTO and paid parental leave.
• Retirement savings plan.
• Remote work setup budget and monthly wellness/communication stipend.
• In-office meal program and commuter benefits for onsite employees.

Hiring process

• Interviews focused on AI Agent technical depth, pre-sales/discovery experience, and ability to communicate value to enterprise stakeholders.
• Evaluation of workshop facilitation, demo ownership, and integration/API discovery approach.