Community Relations Associate

Community Relations Associate

Company

Alumni Ventures

Conditions

3 days ago JuniorSalary: 65K - 65KBoston, MA Onsite Community Jobs by Alumni Ventures

Job for Web3 Beginners Alumni Ventures Alumni Ventures is a venture capital firm that provides accredited individual investors and institutions with access to professionally managed, diversified venture portfolios. It offers funds, syndicates, investing clubs, investor education, and strategic support for portfolio founders. Manchester, USA Projects The AV Syndicates Venture Services Alumni Ventures Investing Clubs Venture Services AV Funds Venture Services AV Academy Service Provider About Alumni Ventures Founded in 2014, Alumni Ventures democratizes access to venture capital by sourcing and rigorously vetting startup investments, then offering diversified funds and deal-by-deal syndicates to accredited investors and institutions. Its platform spans multiple sectors, stages, geographies, and investment themes, including AI, healthcare, deep tech, fintech, blockchain, and digital assets. AV also operates investing clubs and AV Academy, and supports portfolio companies through co-investment, founder networking, recruiting, customer introductions, events, and other platform services. View jobs by Alumni Ventures

Skills

Crm Customer Success Data Management Event Coordination Financial Market Financial Services Fund Operations Fundraising Hubspot Investment Investor Relations Process Improvement Project Management Relationship Management Reporting Salesforce Venture Capital Webinar

About the Role

You will support prospective and existing investors throughout their journey, responding to questions and helping them navigate offerings and processes. You will build relationships, support onboarding and engagement, coordinate events and fundraising activities, maintain CRM data, prepare reporting, improve workflows, and contribute to strategic projects.

Requirements

• 1+ years of experience in a customer-facing environment
• Effective written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and follow through consistently
• Ability to build positive relationships and provide thoughtful stakeholder support
• Ability to learn and use new systems, tools, and business processes
• Interest in investing, venture capital, financial markets, startups, or related business topics

Responsibilities

• Serve as a day-to-day point of contact for prospective and existing investors
• Respond to investor questions through email, phone, webinars, events, and other communication channels
• Help investors navigate offerings, processes, and the community experience
• Build relationships with investors, community members, and internal stakeholders
• Support investor onboarding and ongoing engagement
• Support fundraising initiatives, fund operations, club programs, and syndication activities
• Assist with virtual events, investor meetings, webinar preparation, and follow-up activities
• Track engagement activity, investor interactions, and business metrics
• Maintain accurate data in HubSpot and other internal systems
• Support reporting and identify workflow and communication improvements
• Participate in special projects, research, pilot programs, and cross-functional initiatives

Benefits

• Comprehensive health coverage
• Dental and vision plans
• HSA, FSA, and commuter benefits
• 401(k) with company match and immediate vesting
• Company-paid life and disability insurance
• Employee assistance, health advocacy, and wellness programs
• Flexible unlimited PTO
• Paid parental leave
• 11 company holidays
• Eligible equity
• Eligible corporate bonus

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