Junior Account Manager

TL;DR

Junior Account Manager (Sales): Managing and growing a portfolio of client accounts for cloud communication solutions with an accent on building long-term relationships and achieving sales targets. Focus on handling customer requests, resolving conflicts, and reporting on account status to drive business growth.

Company

hirify.global is a leading multinational provider of cloud communication products, including messaging and voice solutions, serving businesses in over 100 countries since 2007.

What you will do

• Manage and grow a portfolio of existing client accounts.
• Develop and maintain positive, long-term relationships with customers.
• Achieve sales targets aligned with company objectives.
• Serve as the primary point of contact for customer needs and requests.
• Identify and develop new business opportunities within existing accounts.
• Resolve conflicts and provide timely solutions to client issues.

Requirements

• English: Upper Intermediate to Advanced level required.
• Russian: Fluent proficiency required.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong results-oriented mindset.
• No specific prior experience required.
• Knowledge of Spanish is considered an advantage.

Nice to have

• Knowledge of a second foreign language.

Culture & Benefits

• Flexible working format: choose between office-based or hybrid work.
• Comprehensive medical insurance and sports card (available for employees in Bulgaria).
• Access to mental health programs.
• Professional development through free educational events, courses, and English classes with native speakers.
• Supportive team environment with strong mentorship and regular team-building activities.