Senior Software Engineer (Identity)

Location: Remote - US; occasional travel and ad-hoc in-person team, customer, or project meetings may be required.

Salary: $141,520–$176,900 in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, and Washington, D.C.; $149,840–$187,300 in New York, New Jersey, Washington State, and California outside the San Francisco Bay Area; $166,400–$208,000 in the San Francisco Bay Area. Equity and bonus plan eligibility may also apply.

Company

Twilio provides communications solutions that help businesses and developers create personalized customer experiences.

What you will do

• Build and own backend capabilities for Stytch’s identity platform within Twilio.
• Develop API surfaces and authentication flows for authentication, authorization, agentic identity, and non-human identity use cases.
• Partner with Product and Engineering leadership to translate customer needs into roadmap features.
• Collaborate across Twilio and Stytch on architecture, platform integration, and cross-team initiatives.
• Write design documents, make technical decisions, review code, and mentor engineers.
• Improve production quality through observability, incident response, remediation, and resilient system design.

Requirements

• 6+ years of experience designing, building, and operating high-scale, mission-critical cloud production systems.
• Experience with a production-grade codebase in a modern programming language and high-quality coding standards.
• Extensive experience designing and developing RESTful APIs.
• Bachelor’s degree in Computer Science or equivalent industry experience.
• Excellent written and verbal communication skills.
• Availability for non-standard hours, including an on-call rotation covering weekends and holidays.

Nice to have

• Experience with Go, TypeScript, and DynamoDB.
• Experience building developer tools or SDKs.
• Experience building and owning products used by paying customers.
• Hands-on builder mindset demonstrated through professional or personal projects.

Culture & Benefits

• Remote-first work with a culture focused on connection and global inclusion.
• Competitive pay, generous time off, parental and wellness leave, healthcare, and retirement savings benefits.
• Paid sick time, paid personal time off, and paid parental leave.
• Opportunities for volunteering and community support.

Hiring process

• Twilio uses AI to support hiring efficiency, while final hiring decisions are made by employees.
• The process includes formal interviews; recruitment communication should come from an official twilio.com address.