Network Intelligence Advisor (Network Observability)

TL;DR

Network Intelligence Advisor (Network Observability): Leading technical professional services projects to help customers maximize value from the hirify.global platform with an accent on network observability and infrastructure optimization. Focus on integrating hirify.global into complex environments, solving advanced network challenges, and designing scalable observability workflows.

Location: Remote (Must be located on the U.S. East Coast)

Salary: $144,000 - $168,000 (Base), $180,000 - $210,000 (OTE)

Company

hirify.global is a network intelligence platform providing real-time visibility and observability for modern infrastructure teams.

What you will do

• Lead and execute technical professional services projects to implement advanced features and integrations.
• Provide expert guidance on network observability to help customers design and optimize their infrastructure.
• Analyze customer usage patterns and network data to identify and recommend new visibility opportunities.
• Integrate hirify.global with in-house tools and workflows using APIs and scripting.
• Act as a technical champion by channeling customer feedback and feature requests to Product Management.
• Partner with Customer Success and Engineering teams to ensure alignment with customer goals.

Requirements

• 5+ years of experience in solutions engineering, professional services, or network engineering.
• Must be located on the U.S. East Coast.
• Strong understanding of network and application protocols (Netflow, BGP, SNMP, DNS, TCP/IP, HTTP).
• Proven experience managing Cisco/Juniper routers and Linux servers.
• Familiarity with network observability or monitoring suites (e.g., hirify.global, Splunk, Dynatrace).
• Ability to travel up to 25% of the time.

Nice to have

• Experience with Python, Bash, or Ansible for automation and tool integration.
• In-depth knowledge of public cloud architectures (AWS, GCP, Azure).
• Familiarity with LibreNMS, Elastic, Grafana, or Prometheus.
• Database and SQL experience.

Culture & Benefits

• 100% company-paid premiums for health, vision, and dental coverage for employees and dependents.
• Annual Health Reimbursement Account (HRA) of $3,000 for individuals or $4,500 for families.
• Open PTO, quarterly Wellness Days, and a minimum of 10 paid holidays.
• 401(k) retirement account and stock options.
• Home office reimbursement.
• Inclusive work environment that encourages diversity and underrepresented groups in tech.