Workday Service Delivery Manager
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Workday Service Delivery Manager (Workday/ERP): Acting as the primary link between business stakeholders and technical suppliers to ensure seamless service delivery and project alignment. Focus on managing SLAs, driving continuous improvement, and overseeing the transition of Workday support services.
Location: Must be based in or able to work remotely from Barcelona, Madrid, or Valencia, Spain.
Company
is an independent technology consulting firm with a global presence, providing digital and engineering solutions across various industries.
What you will do
- Act as the primary point of contact between client business teams and the Workday implementation partner.
- Oversee end-to-end service delivery for Workday-related projects and operations.
- Ensure SLAs and KPIs are met while proactively managing risks and issues.
- Facilitate requirement gathering, prioritization, and change management processes.
- Coordinate governance meetings and produce executive-level reporting.
- Drive continuous improvement initiatives and support the transition from previous consulting partners.
Requirements
- 7+ years of experience in IT service delivery, project management, or consulting.
- Strong background in Workday (HCM, Financials, or related modules).
- Proven experience working in a triangular model (client – consulting firm – supplier).
- Excellent stakeholder management and communication skills.
- English proficiency: C1 or above required.
- Experience in transition or vendor replacement projects is a strong asset.
Culture & Benefits
- Strategic and visible role within a high-impact program.
- Dynamic and international work environment.
- Remote-first work policy within specified Spanish cities.
- Competitive compensation package.
- Real career growth opportunities within a fast-growing consulting firm.
Hiring process
- Brief introductory call to discuss motivations and fit.
- Approximately 3 interviews with team members and line management.
- Potential case study or technical assessment depending on the role requirements.
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