Delivery Solutions Architect - Startups & Emerging Enterprise

Company

Databricks provides a Data Intelligence Platform for data, analytics, and AI.

What you will do

• Drive post-technical-win account strategy and execution plans for prioritized Startup and Emerging Enterprise customers.
• Act as the accountable technical leader for specific use cases across multiple selling teams, ensuring onboarding, enablement, go-live, and healthy consumption.
• Own the point of view for accelerating key use cases into production and coordinate Professional Services delivery of engagement proposals.
• Serve as the first technical contact for production/go-live issues and questions for agreed use cases, escalating to subject matter experts when needed.
• Partner with Product and Engineering on product innovations, private previews, and upgrades.
• Provide internal and external updates to Technical GM, including KPI reporting on usage, customer health, investment status, risks, and adoption progress.

Requirements

• Location: Remote in California, Colorado, Illinois, Massachusetts, New York, Oregon, Texas, or Washington
• 5+ years of experience accountable for technical project/program delivery in Data and AI.
• Programming experience in Python, SQL, or Scala.
• Experience in customer-facing pre-sales, technical architecture, customer success, or consulting.
• Strong understanding of solution architecture for distributed data systems and how to attribute business value to deliverables.
• Ability to travel up to 30% when needed.

Nice to have

• Track record of overachievement against quota, goals, or similar objective targets.
• Experience resolving complex, high-stakes escalations with senior customer executives.
• Experience running discovery workshops, creating strategic roadmaps, and managing complex programs/projects.

Culture & Benefits

• Hybrid technical and commercial role combining customer growth leadership with post-sale technical accountability.
• Compensation includes a base pay range of $180,000–$247,500 USD, with potential eligibility for annual performance bonus and equity.
• Comprehensive benefits and perks vary by region.
• Support through Shared Services, User Education, Onboarding/Technical Services, and Support resources.

Hiring process

• Interviews focused on technical delivery/accountability, customer-facing experience, and ability to drive win-to-production execution.
• Discussion of experience with escalations, discovery workshops, and roadmap/program management.